At Neuron Spire Core (operated by Neuron Spire Core Co., Ltd., established in Bangkok, Thailand), we respect your privacy and are committed to maintaining the highest standards of data protection and confidentiality. This Privacy Policy details how we handle personal contact information collected via our website and transaction data shared during advisory engagements.

1. Data Controller Information

The designated data controller responsible for personal information processed under this policy is:

Neuron Spire Core Co., Ltd.
Registration Office: Office 9, 45 Placeholder Avenue, Bangkok 00000, Thailand
Data Protection Officer Contact: info@neuronspirecore.click
Telephone: +66 2 000 6520

2. Information We Collect

We collect information only where necessary to fulfill prospective client inquiries, deliver commissioned advisory engagements, and ensure site security:

  • Prospective Client Inquiries: When you submit an audit scoping request via our contact forms, we collect your name, business email address, app title or store URL, subscriber base tier, and project requirements.
  • Client Analytical Data: During active consulting engagements, clients provide financial transaction extracts, storefront proceeds statements, and webhook logs under strict bilateral non-disclosure agreements.
  • Technical Log Data: Our web hosting servers automatically record standard HTTP access logs (IP address, browser user-agent, requested URL, timestamp) for security monitoring and fraud prevention.

3. Lawful Basis for Processing

We process personal and commercial data on the following lawful bases:

  • Contractual Performance: To evaluate scope, execute consulting agreements, and deliver commissioned financial reports.
  • Legitimate Interests: To protect our digital infrastructure against security threats and communicate with prospective corporate clients.
  • Consent: Where you provide explicit consent for analytical cookies on our website.

4. Client Analytical Data Security & Retention

  • Zero Data Mining: We do not sell, rent, lease, or monetize client data. Client transaction logs are used exclusively for conducting the specific engagement contracted.
  • Secure Isolation: Raw transaction files are stored in isolated, access-controlled encrypted volumes (AES-256). Only analysts directly assigned to your engagement have read access.
  • Retention Period: Prospective contact inquiries are retained for up to 12 months. Upon completion of an audit engagement and final invoice settlement, client raw transaction logs are securely deleted within 60 calendar days unless a longer archival period is explicitly mandated by contract.

5. Cross-Border Data Transfers

Because Neuron Spire Core advises mobile app studios globally, information submitted to our practice is processed in Bangkok, Thailand. We implement strict standard contractual clauses and technical safeguards to ensure international data transfers maintain equivalent data protection standards.

6. Your Rights

Subject to applicable data protection regulations (including the Thailand Personal Data Protection Act - PDPA), you maintain the right to:

  • Request access to any personal contact details we hold regarding you.
  • Request the correction or updating of inaccurate information.
  • Request the deletion or restriction of your personal data.
  • Withdraw previously given consent for non-essential cookies at any time.

To exercise any of these rights, please email our privacy officer at info@neuronspirecore.click.